Heronwood Foot and Ankle Call

Your first visit

What to expect at Heronwood Foot and Ankle, from the first call to the end of your first visit.

A blank clipboard and a pen on the front desk counter, beside a small plant

How it works

  1. Call to book

    Call (772) 555-0147. Tell us what hurts and your insurance plan, and we will check your coverage before you come in.

  2. Arrive a few minutes early

    Come 15 minutes early to fill in a short health history, or ask us to text you the forms first.

  3. See the doctor

    The doctor examines your feet, watches you walk, takes an X-ray if needed, and explains a plan before you leave.

A reclining padded podiatry chair on a white pedestal with two pairs of worn shoes on the floor and a rolling stool

Your first visit

Wear or bring the shoes you wear most days, and any inserts or orthotics you use. Bring your insurance card, a photo ID and a list of your medicines.

Most first visits take about 45 minutes. If you need a small procedure, such as treatment for an ingrown nail, we can often do it the same day.

Insurance

  • Medicare
  • Medicare Advantage plans
  • Florida Blue
  • Aetna
  • Cigna
  • UnitedHealthcare
  • Humana

Call before your first visit and we will check your plan and file the claim for you. Some HMO and Medicare Advantage plans need a referral from your primary care doctor first; we will tell you if yours does.

Payment and financing

We accept cash, check and card, HSA and FSA cards, CareCredit.

New patient questions

How long is the first visit?

About 45 minutes, including X-rays if you need them.

Will you take X-rays?

Only if the doctor needs them to answer a question about your foot or ankle. We take them here in the office.

What if I need to cancel?

Please call us as early as you can, so we can offer the time to a patient who is waiting.